Refund policy
We want every order to be perfect. If something's off, we'll make it right.
At Code Crushes, every item is printed on demand — just for you. That means we don't hold inventory, and returns aren't shipped back to a warehouse. We handle everything directly, so the process is faster and simpler.
🐛 Quality Issues & Damaged Items
If your order arrives with a printing defect, manufacturing error, or was damaged in transit, reach out within 30 days of receiving your order and include:
- A photo of the issue
- Your order number
We'll review it and send you a replacement or issue a full refund — no need to ship anything back.
📦 Wrong Item Received
If we shipped the wrong item, that's on us. Contact us within 30 days with a photo and your order number. We'll send the correct item immediately.
🏷️ Sale Items
Sale items follow the same policy as regular items — no fine print here.
💳 Refunds
Once your case is reviewed and approved, refunds go back to your original payment method within 10 to 15 business days. Your bank may take a bit longer to post the credit.
If 15 business days have passed since your refund was approved and you haven't seen it, please contact us.
📬 Contact
For any questions: 📧 support@codecrushes.com
We typically respond within a few hours.